Delivery Policy:

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Delivery Information

Little Gift Box is a Perth-based online business, and we operate purely as a delivery service.

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We do not offer collection or pickup.
Our Anketell warehouse is open only to couriers and drivers (not the public). Thanks so much for understanding.

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We deliver Monday to Friday across the Perth metro area, covering over 160 suburbs.

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A few helpful notes about delivery timing:

• Most Perth metro deliveries arrive within 1–2 business days
• Suburbs outside our standard delivery runs may take 1–3 business days
• If your suburb is not available for immediate delivery, we’re unable to accommodate specific date requests
• This is because our couriers service outer suburbs on alternate delivery schedules

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We also can’t guarantee specific delivery times.

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Most deliveries arrive between 12:30 PM – 5:30 PM, though during busy periods drivers may run slightly later.

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We charge delivery separately because we don’t build those costs into our products — this keeps our pricing fair and consistent for everyone.

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Leaving Your Delivery

Most homes now have a safe place to leave parcels, so deliveries are generally completed with Authority to Leave.

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If a property appears unsafe, our drivers may choose not to leave the gift.

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If you have special delivery instructions, please include them at checkout — they really help.

We’re unable to contact recipients to coordinate delivery times, as our drivers follow scheduled routes rather than appointment windows.

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Incorrect Addresses & Re-Deliveries

Please double-check delivery details when ordering.

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If a delivery can’t be completed due to incorrect information, access issues, or recipient unavailability, an additional delivery fee may apply for re-delivery.

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We’ll always try to help where we reasonably can.