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Our
Terms

Delivery Information

​​Little Gift Box is a Perth-based online gifting service — we deliver beautiful hampers across Perth (no pickup available).

Our Anketell warehouse is not open to the public and operates for couriers only. Thanks so much for understanding 🙂

Perth Delivery

Same-day delivery available Monday–Friday
Order by 12pm for same-day Perth metro delivery.

• Same-day delivery across 160+ Perth suburbs
• Orders placed after 12pm → delivered next business day
• Outer metro areas → typically 1–3 business days (based on courier schedules)

If your suburb isn’t eligible for same-day, delivery will be completed on the next available run.

Delivery Times

We’re unable to guarantee exact delivery times.

Most deliveries arrive between 1:00pm – 5:30pm, depending on courier routes and daily volumes.

Delivery Notes

• We deliver with Authority to Leave where safe
• If the location appears unsafe, the driver may not leave the hamper
• Please include any helpful delivery instructions at checkout

Our couriers follow set routes, so we’re unable to contact recipients or arrange specific delivery times.

Important to Know

Delivery fees are calculated separately at checkout — we don’t build them into our hamper prices (keeps things fair and transparent).

Incorrect details or failed delivery may result in a re-delivery fee, so please double-check all info before placing your order.

The Little Gift Box Touch

• Every hamper is packed to order (never pre-made)
• If an item sells out, we’ll substitute with something equal or better
• Packaging is carefully designed to arrive beautifully presented

Warm Weather

Some treats may be sensitive to heat. We take care when packing, but can’t guarantee against heat-related changes after delivery during warmer WA days.

Changes & Cancellations

We move quickly (especially for same-day orders), so any changes need to be requested ASAP.

Once your order is packed or dispatched, we may not be able to make changes.

Need Help?

If anything isn’t quite right, please reach out — we’ll always do our best to make it right.

We’re real humans (not robots) and genuinely care about every order 🤍

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